Privacy Policy

1 – Introduction

Welcome to Click & Fly Holiday.

Click & Fly Holiday (“us”, “we”, or “our”) operates Click and Fly Holiday (hereinafter referred to as the “Service”).

This Privacy Policy governs your visit to our website and explains how we collect, safeguard, and disclose information that results from your use of our Service.

We use your data to provide and improve our Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

2 – Definitions

• SERVICE – the Click and Fly Holiday website operated by Click & Fly Holiday.
• PERSONAL DATA – data about a living individual who can be identified from those data.
• USAGE DATA – data collected automatically (e.g., duration of a page visit, browser type, IP address).
• COOKIES – small files stored on your device.
• DATA CONTROLLER – Click & Fly Holiday, responsible for how your personal data is processed.
• DATA PROCESSORS (OR SERVICE PROVIDERS) – third-party companies that process data on our behalf.
• DATA SUBJECT – a living individual whose personal data is collected.
• THE USER – the individual using our Service.

3 – Information Collection and Use

We collect different types of information to provide and improve our Service.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

• Name (first & last name)
• Email address
• Phone number
• Address (Country, State, City, ZIP/Postal code)
• Cookies and Usage Data

We may also use your Personal Data to send newsletters, offers, and promotional material. You may opt out at any time.

Usage Data

We may automatically collect data such as:

• Your device’s IP address
• Browser type and version
• Pages visited and time spent
• Device identifiers
• Operating system and diagnostics

Location Data

With your consent, we may use and store location data to provide location-based services.

Tracking Cookies Data

We use cookies and tracking technologies (scripts, beacons, tags) to improve Service performance.

Examples of Cookies:

• Session Cookies (for operations)
• Preference Cookies (for settings)
• Security Cookies (for safety)
• Advertising Cookies (for relevant ads)

Other Data

We may also collect:

• Age, gender, date of birth
• Travel documents (passport details, ID proof)
• Payment and billing information
• Emergency contacts
• Travel preferences

4 – Use of Data

Click & Fly Holiday uses collected data to:

1. Provide and maintain our Service
2. Process bookings, reservations, and payments
3. Send updates, offers, and marketing
4. Provide customer support
5. Monitor and improve our Service
6. Detect, prevent, and address technical/fraud issues
7. Comply with legal requirements
8. Personalize user experience

5 – Retention of Data

We will retain Personal Data only as long as necessary for:

• Travel booking and customer service
• Legal compliance
• Business analysis and improvements

Usage Data may be retained for shorter periods unless used for security or service enhancement.

6 – Transfer of Data

Your data may be transferred to and maintained on computers outside your country. By providing data, you consent to such transfers.

We ensure that your data is transferred securely and with adequate protection.

7 – Disclosure of Data

We may disclose your data:

1. For Law Enforcement – if required by law.
2. Business Transactions – during mergers, acquisitions, or sales.
3. With Service Providers – to process bookings, payments, or analytics.
4. For Protection – if necessary to protect rights, property, or safety.
5. With Consent – in any case where you authorize it.

8 – Security of Data

We value your trust, but no internet transmission is 100% secure. We implement industry-standard measures but cannot guarantee absolute security.

9 – Your Rights (GDPR / CCPA)

Depending on your location, you may have rights such as:

• Access, update, or delete your data
• Object to or restrict processing
• Withdraw consent at any time
• Request a copy of your data (data portability)
• File a complaint with Data Protection Authorities

10 – Service Providers

We may use third-party companies for:

• Payment processing (secure gateways, PCI-DSS compliant)
• Analytics (Google Analytics, etc.)
• Email marketing and communication
• Advertising and remarketing

These providers access data only for their specific purpose.

11 – Analytics & Remarketing

We may use tools such as Google Analytics and remarketing services to show targeted ads based on your visits to our Service.

You can opt out of personalized ads via your browser or Google Ads settings.

12 – Payments

If you purchase travel packages or services, payments are processed by third-party providers. We do not store card details.

13 – Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

14 – Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect children’s data. If such data is found, we will delete it.

15 – Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.”

16 – Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 info@clickandflyholiday.com
🌐 www.clickandflyholiday.com